Privacy policy

Privacy Policy for Passions Cosmetics

At Passions Cosmetics, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our data collection and usage practices and explains how we collect, store, protect, and use personal information. 

1. Information We Collect:
(a) Personal Information: We may collect certain personal information from you, such as your name, email address, phone number, billing address, shipping address, and payment information. This information is necessary to process and fulfill your orders, communicate with you, and provide customer support.

(b) Website Usage Data: We collect non-personal information through cookies and similar technologies when you visit our website. This may include your IP address, browser type, operating system, and pages visited. This information helps us improve our website and provide a better user experience.

2. Storage and Protection:
We take appropriate measures to protect your personal information from unauthorized access, alteration, or disclosure. We store your personal information on secure servers and implement physical, electronic, and managerial safeguards to ensure its security. However, no data transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.

3. Purpose of Data Usage:
(a) Order Processing: We use your personal information to process and fulfill your orders, manage shipments, provide order updates, and address customer inquiries.

(b) Communication: We may use your personal information to communicate with you about our products, promotions, and offers. You can opt out of such communications at any time by following the unsubscribe instructions included in each message.

(c) Website Improvement: We analyze website usage data to understand user preferences, improve our website, and enhance user experience. This data is aggregated and does not personally identify you.

4. Sharing of Personal Information:
We do not sell, trade, or transfer your personal information to third parties for marketing purposes. We may share your personal information with trusted third-party service providers who assist us in operating our website, managing orders, and providing customer support. These providers are obligated to maintain the confidentiality and security of your personal information.

5. Users' Rights and Options:
(a) Access and Modification: You have the right to access and modify your personal information collected by us. You can do so by logging into your account or contacting our customer support team.

(b) Data Erasure: You have the right to request the deletion of your personal information from our records. We will comply with such requests, subject to our legal obligations and the need to retain certain information for legitimate business purposes.

(c) Opting out: You can choose to opt out of receiving promotional communications from us by following the unsubscribe instructions provided in our emails.

6. Children's Privacy:
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe that we have mistakenly collected personal information from a child, please contact us immediately.

7. Changes to the Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our data practices or legal obligations. We encourage you to review this Policy regularly for any updates. Your continued use of our website constitutes your agreement to this Privacy Policy.

If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at sales@passionscosmetics.com .

This Privacy Policy was last updated on 5th August, 2023.